2. Create a seamless shopping experience on your mobile website or app.
For customers to move forward with a purchase from you, they need to have a positive and seamless experience on your mobile website or app. That means making sure that your site or app is easy to navigate, loads quickly, and that all of the relevant information (such as pricing, product descriptions, etc.) is easy to find.
This also means that you should have multiple payment options to meet all customer needs, such as offering installment plans. By offering a positive and seamless checkout experience, you’ll be more likely to make a sale and keep your customers coming back for more. So make sure that your mobile site or app is up to par and ready for business.
3. Provide personalized experiences that are relevant to shoppers.
Retail businesses have been quick to take advantage of the opportunities mobile shopping has to offer. One of the great things about mobile is that it gives retailers the ability to collect data about their customers and use it to personalize the shopping experience. 61% of shoppers say they’re more likely to buy from a retailer if they offer personalized recommendations, so this is definitely something worth considering if you want to stay ahead of the competition.
For example, if a retailer knows that a customer frequently buys shoes and handbags, they can send targeted emails or ads featuring new arrivals in those categories. Or, if a retailer knows that a customer generally prefers to shop in-store, they can send them directions and store hours for the nearest location. By using data to create personalized experiences, retailers can build loyalty and drive sales.
Optimize Your Mobile Experience and Boost Sales Today
Mobile technologies can help retailers reach more potential customers, create better shopping experiences, and build long-term relationships with their customers. Retailers who are looking to improve their business should consider using mobile technologies to achieve these goals.
If you need a BNPL option for your business, Gratify is the solution. With our easy-to-use platform, you can start taking advantage of all the benefits that mobile has to offer your retail business today!