Gratify Pay AU (“Gratify”, “we”, “us” or “our”) is committed to protecting the privacy of your personal information. This policy details how we collect, use, disclose, and protect your personal information provided or collected through our website, mobile applications, email, or cloud-based services.
Gratify is committed to abiding by the Privacy Act 1988 (Cth), and the Australian Privacy Principles.
“Personal Information” is information that is associated with a specific individual person and can be used to reasonably identify said individual.
Retailer policies are independent of Gratify and may differ from ours. We recommend you review retailer terms and policies carefully and thoroughly before disclosing any of your personal information.
Gratify will only collect, use or disclose your personal information with your knowledge and consent, except when required by law. Gratify only collects information that is necessary for us to perform the services you have requested, that is reasonably needed for our business activities, or information that is required by law.
The types of information Gratify may collect is as follows;
In order to help protect your personal information from fraud, Gratify may collect information about your use and interaction with our website or services.
Gratify may also collect information about you from third parties like identity verification services, and publicly or commercially available sources for the purpose of complying with relevant legislation including anti-money laundering laws.
If all or some of your personal information is not provided or cannot be verified, Gratify may be unable to provide you with our services.
Gratify will use your personal information for the following;
To the extent permitted by applicable law, we may use, process, transfer, and store any data about individuals and customers or partners in an anonymous and aggregated manner. We may combine personal information with other information collected online and offline, including information from third party sources. We may share anonymized data with 3rd parties for the purpose of offering and improving our services.
By using our website and/or the Gratify services, you agree that we are hereby licensed to collect, use, share, and store anonymized aggregated data collected through our website or your use of the Gratify services for benchmarking, analytics, metrics, research, reporting, and other business purposes.
We may disclose your personal information for the same purposes for which it was collected. Gratify may share or disclose your personal information with the following;
Gratify will provide your information to our employees and relevant third parties on a need to know basis only. We will keep your personal information secure by taking reasonable steps to protect your information from unauthorized access, misuse, loss, and or modification. We will protect your personal information using physical, electronic, procedural, and administrative security measures appropriate to the sensitivity of the information. Only authorized employees and agents of Gratify who require access to your personal information to perform their job requirements will be able to access your personal information.
Your personal information may be stored by Gratify and other third parties via electronic or physical files. There is always some risk in secure data transmission and storage; therefore, we cannot guarantee absolute security, nor do we warrant or represent that your personal information will be protected against loss, misuse, or alterations by third parties.
In order to protect you from fraud and misuse of your personal information, Gratify may collect information about your use of our websites or Gratify services.
Gratify will retain your personal information for as long as needed for legitimate business reasons, compliance, regulatory, or legal reasons, and/or any reason explained within this policy. We will not keep your information when it is no longer needed.
There may be telephone conversations between you and our authorized employees, which may be monitored and recorded for quality control, internal training and/or record keeping.