2026 State of Merchant Onboarding is out

Onboard merchants in 6 minutes, not 6 days

Stop losing deals to slow onboarding. Go from application to activation in minutes with AI that handles KYB, statement analysis, and underwriting while your team closes the next deal.

Gratify - Merchant Onboarding Platform
Merchant Underwriting and Onboarding

AI and Automation Delivers

Reduction in manual underwriting time
80%
Saved in human labour per merchant
$200
Hours back per merchant

6
Fewer applications pended back to the merchant or agent
90%
Trusted data. Instant decisions. Connected to the sources your underwriters already rely on.
WHO WE WORK WITH

Organizations we proudly support

Growing Retail ISOs
Growing Retail ISOs
I'm a Retail ISO
Close deals fast with statement analysis, application checklists, and smart Merchant Application forms.
Ambitious Wholesale ISOs
Ambitious Wholesale ISOs
I'm a Wholesale ISO
The fastest onboarding platform for Wholesale ISOs. We support you with an end-to-end solution that your agents will love.
Loading acquirers
Expanding PayFacs
I'm a PayFac
Streamlined merchant onboarding delivers results like never before, from the sales call to the ongoing compliance.
Dynamic Isv's onboarding for payment
Leading Acquirers
I'm an Acquirer
Lightning fast onboarding from any channel. Streamline your onboarding and give your ISO channel the tools they want.

Why Merchant Operations are Broken

Fragmented Systems

Your underwriter has 7 browser tabs open: one for Equifax, one for GIACT, one for the MPA, one for Google Maps... and it all adds time.

  • Too many tools to manage
  • Re-keying data has become normalized
  • Tool adoption is inconsistent
Data-driven merchant performance report generated by Gratify software.

The Costs are Hidden

The average ISO spends $200 in labor per merchant application. At 500 merchants/month, that's $100K in manual work that AI handles in seconds.

  • Manual tasks don't scale
  • Backlog management out of control
  • Manual processes take time
Business owner reviewing merchant onboarding using Gratify.

Silos of Knowledge

Your best people carry critical processes in their heads. When they leave, your operations grind to a halt.

  • Rules live in someone's head
  • Auto-approval becomes hard to reach
  • Intelligence is locked away
Data-driven merchant performance report generated by Gratify software.
This is how you grow

AI Tools Built For Payments

Automated KYC verification for ISOs on Gratify
Merchant Statement Analysis

The best merchants shop around and want proof they're getting competitive rates. Keep deals moving fast with statement analysis in under a minute.

  • Consistent analysis
  • Branded proposals
  • Competitor Intelligence
Gratify partner portal for independent sales organizations
SmartMPA Forms

Auto-populate from trusted sources for low-risk merchants. Apply your underwriting requirements early to avoid wasted effort and confusion. And make incomplete MPAs a thing of the past.

  • Only receive complete applications
  • Better completion rates with intelligent friction
  • Leverage data you already have
SO merchant approval process with Gratify platform
Onboarding Automation

Scale your underwriting team with automation. Get instant approval recommendations with complete evidence documentation to reduce pends.

  • Collate evidence automatically
  • Score and grade consistently
  • 1-Click evidence pack
"What I see from Gratify is a direct replacement... our tool currently does not do very well. The ability to capture information at the time we're entering the form - rather than waiting for someone to call the merchant later - solves a massive problem."

Go live in days, not months

Gratify - Merchant Onboarding Platform

Level up your Onboarding game with Gratify

Everyday we talk to experts in payments, underwriting and merchant onboarding. They share their insights with us, and we want to share them with you.

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